TERMS AND CONDITIONS
Richmond Sport Coaching may, from time to time, review and update these Terms and Conditions.
Payments and Refunds
Full payment is required in advance to reserve a place in group programmes.
No refunds will be given for non-attendance at group lessons.
A refund or credit may be available if you have a valid medical reason which prevents you/your child from attending class.
Public Holidays and Long Weekends
Group lessons will go ahead on Saturdays and Sundays during long weekends (i.e. when there is a Public Holiday on Friday or Monday).
Coaches may be available for private lessons on Public Holidays.
On wet days, the decision whether to cancel group lessons will be made at the courts prior to the lesson start time. Cancellation of one group lesson does not necessarily mean that other lessons will be cancelled that day. Some lessons may take place indoors, inside the clubhouse. If you choose not to attend on doubtful days then you risk missing the class if it takes place.
Attendees will be informed of any cancellations through the contact number provided when booking.
Any classes cancelled will be made up at the end of the term or the week prior to the start of the next term. If it is not possible for us to run a make-up class due to term dates/weather, we will offer credit towards the next coaching block.
For private lessons, please call your coach to find out if your lesson will go ahead.
Supervision of Juniors
Richmond Sport Coaching coaches are not responsible for supervising children outside of lesson time. This does not include Jfull day summer camps when a coach will supervise during lunch/break times.
Changes to Lesson Schedules
Occasionally we may have to make changes to our published schedule, including cancelling a published group lesson, creating an additional group lesson, or changing the day/time of a group lesson. In such cases we are generally unable to update printed brochures/flyers but we endeavour to keep the schedules up-to-date on our website.
If there are insufficient enrolments by the end of Week 1 of a school term for a scheduled group lesson to be viable, we may cancel that group for the term.
Anyone who has already enrolled a child in a scheduled lesson that is subsequently cancelled or changed will be offered alternative time slots or given a full refund.